Frequently asked questions

How can I request a quotation?

You can request a quotation via the quotation form. You can find the form here.

You will receive the quotation by e-mail. After agreement you receive an invoice.

 

How can I place an order?

You can mail your order to studio@peonyfinepackaging.com.

You will receive an invoice by e-mail. After you have paid the invoice, I will schedule the order.

 

What is the delivery time for the customised products?

I make every product by hand with the highest quality requirements.

The average delivery time is 6 to 8 weeks. Please take this delivery time into account when placing your order. 

 

Do custom products come with a USB? 

Some products do indeed come with a USB. When this is the case, this is indicated in the product description.

 

What colours of linen can I choose from?

You can find the different colours of linen here.

 

What colours of ribbon can I choose from?

You can find the different colours of ribbon here.

  

How do I submit my logo for printing on vellum?

I would like to receive your logo as a jpg file in the colour and size of the final print. 

 

In which fonts can you print text?

I can print all Word fonts. I can also download fonts.

Please indicate which font you would like when placing your order and I will see if it's in my collection or if I can download it.

 

How do I submit my logo for foil printing?

I would like to receive your logo as a vector file (.ai or .eps) or .jpg in the desired format.

 

Which colours of foil can I choose from?

You can choose from gold, silver, rose gold or copper foil.

 

Which fonts for foil printing can I choose from?

You can find the different fonts here.